Merthyr Tydfil Holidays

Great customer support, flat was lovely and spacious, not a far walk from city centre

Request on Expedia form for early arrival was not communicated. Bathroom was not clean, loo unflushed. Wi fi was not given on arrival Phone contact to reception was not clear on the room phone When we dialled zero no one answered despite several attempts But A comfortable bed and sheets and handy phone charging Reception helpful

Decent condition room with some faults that the host was helpful in resolving.

After reading the negative reviews, I was a bit apprehensive but shouldn’t have been, it was a great stay for our family of 4. The studio was as advertised and the sofa bed was made up for our kids. The room had everything we needed, everything worked and the location you can’t beat (for Clifton village). Yes, parking can be a bit tricky here but we know the area and you can always find street parking for a fee. We also stayed Saturday night, so paid the premium but would still recommend and return. Think the main takeaway from other people’s negative reviews is the checking process, but if you check in online as requested, you receive your entry codes for both doors prior to arriving and that’s all you need. We booked 24 hours prior and had no problems